Purchase and wallet issues
Missing coins, restore problems, ad-free unlocks, duplicate charges, and refund questions.
ChillPlayVibe
Support
Need help with a game?
For purchases, missing coins, restore issues, account questions, or bug reports, email [email protected].
Include the game name, device type, and a short description of the issue. If the problem is purchase-related, also include the rough purchase time and platform so we can look it up faster.
Gameplay and bugs
Stuck levels, soft locks, visual issues, crashes, and progression bugs.
Account help
Player identity, lost progress, cross-device questions, and platform sync issues.
Business contact
Studio, platform, publishing, or partnership enquiries can also be routed through the same support address initially.